Terms and Conditions

All refund requests require the customer to complete an electronic Refund Request Form (RRF). A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company’s automated system. A request for this form does not guarantee a refund will be granted.

By agreeing to the terms herein, refunds are not possible for any reason beyond Fast Passport Services’s control including but not limited to:

1. Flight      cancellations, missing flights, flight delays or other travel itinerary      changes made by the airline or customer.
2. Delays      in passport or other travel document deliveries.
3. Lost,      stolen or misplaced tickets.
4. Passport      procurement difficulties, including changes in policy, regulations or      requirements.
5. Incomplete      or inaccurate filing information provided.

The foregoing list is representative only. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation.

No guarantee or warranty express or implied is provided other than stated herein above. Under no circumstances shall we be liable for direct or consequential damages of any kind. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Washington DC.